Effective Date: August 3, 2026
Last Updated: August 27, 2026
These Terms and Conditions govern your access to and use of the Athalyx Global website located at https://athalyxglobal.com and any services, proposals, quotations, subscriptions, support plans, projects, consultations, communications, or other business solutions provided by Athalyx Global.
In these Terms and Conditions, “Athalyx Global,” “Company,” “we,” “us,” and “our” refer to Athalyx Global. “Client,” “customer,” “you,” and “your” refer to the individual, company, organization, or other legal entity accessing our website, requesting a quotation, accepting a proposal, purchasing a service, or otherwise entering into a business relationship with us.
These Terms and Conditions apply to our cybersecurity services, website design and development services, managed IT services, email trust and deliverability services, digital marketing services, technology consulting, technical support, website maintenance, cloud and infrastructure assistance, and any related professional services.
By accessing our website, submitting information, requesting a proposal, accepting a quotation, making a payment, signing a service agreement, or using our services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.
If you are accepting these Terms and Conditions on behalf of a company or organization, you represent that you have the authority to legally bind that company or organization.
If you do not agree with these Terms and Conditions, you must not use our website or purchase, access, or continue using our services.
You must be at least 18 years of age and legally capable of entering into a binding agreement to use our services.
If you are acting on behalf of a business, nonprofit organization, government entity, partnership, or another legal entity, you represent and warrant that you are authorized to accept these Terms and Conditions and make decisions relating to the services on behalf of that entity.
You may not use our services if you are legally prohibited from receiving them under applicable laws, sanctions, trade restrictions, court orders, or regulatory requirements.
Athalyx Global provides professional technology and digital business services. The exact scope, features, deliverables, timelines, fees, responsibilities, and limitations of each engagement may be described in a proposal, quotation, statement of work, order form, invoice, service agreement, subscription plan, email confirmation, or another written document.
Our cybersecurity services may include security assessments, vulnerability reviews, security hardening, endpoint-security assistance, account-security assistance, network-security reviews, email-security configuration, threat monitoring, incident-response support, malware investigation, phishing investigation, backup and recovery assistance, security consulting, and related services.
Cybersecurity services reduce certain risks but cannot eliminate every threat, vulnerability, attack, breach, failure, loss, or unauthorized access event.
Our website services may include website strategy, user-interface design, user-experience design, responsive design, front-end development, back-end development, content-management system implementation, e-commerce development, website redesign, website maintenance, performance optimization, search-engine-related technical improvements, hosting assistance, integrations, and related services.
Our managed IT services may include remote technical support, system monitoring, software management, patch-management assistance, network support, cloud support, account administration, backup management, infrastructure assistance, device troubleshooting, help-desk services, and related technical services.
Our email trust and deliverability services may include sender-authentication configuration, SPF review, DKIM implementation, DMARC implementation, domain-reputation analysis, sender-reputation monitoring, blocklist review, bounce analysis, spam-complaint analysis, email-security consulting, inbox-placement analysis, campaign review, and related services.
Our digital marketing services may include search-engine optimization, paid advertising management, content marketing, social media marketing, email marketing support, lead-generation strategy, conversion optimization, website analytics, campaign reporting, marketing automation, audience strategy, brand-development support, and related services.
We may offer additional consulting, implementation, support, licensing, subscription, training, maintenance, hosting, cloud, or technology services as described in an applicable proposal, order, or agreement.
A proposal, quotation, estimate, or initial consultation is not a binding commitment to begin work unless it is accepted in the manner specified by Athalyx Global and any required payment has been received.
Unless otherwise stated, quotations and proposals are valid for the period specified in the applicable document. If no validity period is specified, the quotation may be withdrawn or revised at any time before acceptance.
Prices may change if the project requirements, technical conditions, requested deliverables, third-party costs, timeline, customer responsibilities, or other material assumptions change.
An accepted proposal, statement of work, service agreement, order form, invoice, or email confirmation may become part of the agreement between Athalyx Global and the Client.
If there is a conflict between these Terms and Conditions and a separately signed agreement, the separately signed agreement will control with respect to that conflict.
Athalyx Global will provide only the services and deliverables specifically identified in the applicable proposal, statement of work, order form, service plan, or written confirmation.
Any feature, service, deliverable, revision, integration, content, migration, report, support activity, or technical task not expressly included in the agreed scope will be considered outside the original scope.
Out-of-scope work may require a separate quotation, change order, revised timeline, additional payment, or separate agreement.
General discussions, demonstrations, examples, recommendations, preliminary ideas, or sales conversations do not automatically become contractual deliverables unless included in the agreed written scope.
The Client may request changes to an active project. Athalyx Global will determine whether the requested change affects the project scope, fees, resources, technical requirements, dependencies, or delivery timeline.
We are not required to begin additional or revised work until the change has been documented and any associated fee or schedule adjustment has been accepted.
Changes requested after approval of a design, development stage, campaign, configuration, document, or deliverable may result in additional charges.
Repeated changes, delayed decisions, incomplete instructions, or inconsistent feedback may affect the delivery timeline and project cost.
The Client agrees to provide accurate, complete, and timely information necessary for Athalyx Global to perform the services.
The Client is responsible for providing required content, branding materials, credentials, account access, technical documentation, approvals, feedback, product information, legal disclosures, policies, and other project materials within the requested time.
The Client must ensure that all materials, information, data, contact lists, images, trademarks, software, account credentials, and other resources supplied to Athalyx Global may lawfully be used for the project.
The Client must appoint an authorized contact who can provide instructions, approve work, and make decisions on the Client’s behalf.
The Client is responsible for reviewing deliverables, reports, configurations, campaigns, designs, and other work before approving or publishing them.
The Client must promptly notify Athalyx Global of errors, suspected security incidents, unauthorized account access, inaccurate information, compliance concerns, or other material issues affecting the services.
The Client’s failure to provide information, approvals, access, payment, feedback, or cooperation may result in delay, suspension, additional charges, or termination of the services.
You are responsible for maintaining the confidentiality and security of usernames, passwords, authentication codes, recovery codes, private keys, access tokens, and other account credentials associated with your services.
You must not share credentials with unauthorized individuals or transmit sensitive credentials through insecure methods.
You are responsible for activity performed through your accounts unless the activity was directly caused by Athalyx Global’s unauthorized conduct.
You must promptly notify us if you believe that an account, password, device, or authentication method has been compromised.
Where appropriate, we may require multi-factor authentication, secure credential-sharing methods, password changes, access restrictions, or other security measures before providing access-based services.
Athalyx Global may refuse to receive or store credentials through a method that we consider insecure.
When the Client requests cybersecurity, managed IT, website, cloud, email, hosting, or technical-support services, the Client authorizes Athalyx Global to access the systems, devices, accounts, networks, websites, applications, servers, or platforms reasonably necessary to perform the agreed work.
The Client represents that it owns, controls, administers, or has lawful authority to authorize access to every system, account, device, domain, network, database, or platform submitted for service.
The Client must not request security testing, monitoring, configuration, access, or investigation involving a system or account that the Client is not legally authorized to control.
Athalyx Global may request written authorization, ownership evidence, administrator confirmation, identity verification, or other documentation before performing security-sensitive work.
We may immediately stop work if we reasonably suspect that a request involves unauthorized access, unlawful surveillance, credential theft, data theft, impersonation, fraud, or another prohibited activity.
Cybersecurity testing and security-related work will be limited to the systems, domains, applications, devices, accounts, Internet Protocol addresses, and environments included in the authorized scope.
The Client acknowledges that authorized security testing, scanning, configuration changes, malware removal, system updates, and remediation activities may create temporary service interruptions, performance changes, alerts, compatibility issues, or other operational effects.
The Client is responsible for maintaining current backups and informing relevant employees, vendors, hosting providers, and other stakeholders before testing or remediation begins.
Athalyx Global does not guarantee that a security assessment, scan, test, review, or monitoring service will identify every vulnerability, misconfiguration, compromise, malicious file, threat, attack path, or security weakness.
A security report reflects the information, tools, systems, access, and conditions available at the time of the assessment. Security conditions may change after the assessment is completed.
The Client remains responsible for deciding whether and how to implement security recommendations, unless implementation is expressly included in the agreed scope.
Incident-response, malware-removal, account-recovery, data-recovery, and remediation services are provided on a reasonable-efforts basis.
Athalyx Global cannot guarantee that compromised accounts, encrypted files, deleted data, damaged systems, affected devices, or lost information can be fully recovered.
We cannot guarantee that all malicious software, unauthorized access, persistence methods, stolen credentials, or attacker-controlled mechanisms will be identified or removed.
The Client may be advised to replace devices, reinstall systems, reset credentials, notify insurers, contact law enforcement, consult legal counsel, preserve evidence, or engage another specialist.
The Client is responsible for deciding whether to make legal, regulatory, insurance, customer, employee, or law-enforcement notifications unless a separate agreement assigns that responsibility to Athalyx Global.
Unless backup management is expressly included in the applicable service agreement, the Client is solely responsible for creating, testing, maintaining, and protecting backups of all files, websites, databases, systems, content, configurations, and other data.
Before providing system access or authorizing updates, migrations, repairs, development, security testing, malware removal, or configuration changes, the Client should maintain a current and independently restorable backup.
Athalyx Global is not responsible for data loss caused by the absence of an adequate backup, a corrupted backup, a failed third-party backup service, incorrect customer configuration, hardware failure, hosting failure, malware, ransomware, or another event outside our reasonable control.
Even when Athalyx Global provides backup-related services, no backup system can guarantee that every file, version, database entry, message, or configuration will always be successfully captured and restored.
Website designs, layouts, prototypes, wireframes, mockups, code, and other development materials may be presented to the Client for review and approval.
The Client is responsible for reviewing website content, spelling, pricing, contact details, product information, functionality, links, forms, legal disclosures, and other published information before launch.
Approval may be provided through email, project-management software, electronic signature, payment, written confirmation, or another method accepted by Athalyx Global.
Once a design or development stage is approved, substantial changes may be considered additional work.
Athalyx Global may use development tools, software libraries, frameworks, themes, templates, plugins, content-management systems, licensed assets, open-source software, and third-party integrations when appropriate.
The Client agrees to comply with the license terms of all third-party technologies and assets used in the project.
Unless content creation is specifically included in the agreed scope, the Client is responsible for supplying complete and accurate website text, photographs, videos, logos, product information, pricing, policies, disclaimers, and other content.
The Client represents that it owns or has obtained the necessary rights, licenses, permissions, and releases for all materials supplied to Athalyx Global.
The Client must not provide content that infringes copyrights, trademarks, privacy rights, publicity rights, contractual rights, or other legal rights.
Athalyx Global may reject or remove content that we reasonably believe is unlawful, misleading, abusive, infringing, deceptive, discriminatory, harmful, or inconsistent with our policies.
Athalyx Global is not responsible for legal claims resulting from materials supplied, requested, approved, or published by the Client.
The Client is responsible for determining the laws, regulations, standards, accessibility requirements, industry rules, licensing obligations, and disclosure requirements that apply to the Client’s website and business.
Unless expressly included in a written agreement, Athalyx Global does not provide legal advice and does not guarantee that a website complies with every federal, state, local, international, industry-specific, accessibility, privacy, advertising, e-commerce, or consumer-protection requirement.
Accessibility improvements may be implemented when included in the project scope, but no website can be guaranteed to remain compliant with every accessibility standard across all technologies, devices, content updates, integrations, and user configurations.
The Client should obtain independent legal and accessibility advice appropriate to its industry, customers, location, and business model.
Domain registration, website hosting, cloud services, email hosting, software subscriptions, plugins, licenses, certificates, advertising accounts, analytics accounts, and other third-party services may be provided by independent companies.
The Client is responsible for third-party fees unless the applicable proposal expressly states that those fees are included.
The Client should maintain ownership and administrative control of its domain names, hosting accounts, advertising accounts, analytics accounts, social media accounts, and other essential business accounts.
Athalyx Global is not responsible for service outages, data loss, account suspension, price changes, security incidents, policy changes, expired registrations, expired licenses, or other acts or omissions of a third-party provider.
The Client is responsible for renewing domains, hosting plans, software licenses, certificates, subscriptions, and other third-party services unless renewal management is expressly included in our services.
If Athalyx Global purchases a third-party service on behalf of the Client, reimbursement or advance payment may be required.
Email authentication, reputation, security, and deliverability services are provided to improve authorized sending practices and reduce certain email-related risks.
Athalyx Global does not guarantee that every email will be delivered, placed in the primary inbox, opened, read, clicked, answered, or accepted by a recipient’s email provider.
Email deliverability may be affected by sending reputation, domain history, Internet Protocol reputation, message content, recipient engagement, complaint rates, bounce rates, authentication, sending volume, list quality, provider policies, blocklists, spam filters, and factors outside our control.
Athalyx Global does not control the filtering, blocking, throttling, classification, or delivery decisions of Gmail, Microsoft, Yahoo, Apple, Internet service providers, corporate mail systems, anti-spam providers, blocklist operators, or other third parties.
The Client is responsible for using lawfully obtained contact lists, maintaining appropriate consent records, honoring unsubscribe requests, managing suppression lists, avoiding deceptive subject lines, and complying with applicable email and privacy laws.
The Client must not use our services to distribute spam, phishing emails, malware, misleading security warnings, fraudulent messages, impersonation emails, credential-harvesting messages, or other unlawful or abusive communications.
We may suspend or terminate email-related services if sending practices create a security, legal, compliance, reputation, or abuse risk.
Athalyx Global may provide marketing strategy, campaign management, advertising, content, search-engine optimization, social media, lead-generation, analytics, or related services.
Marketing results depend on competition, market conditions, budgets, audience behavior, platform algorithms, website quality, pricing, products, offers, customer service, economic conditions, and other factors beyond our control.
We do not guarantee a specific number of leads, sales, calls, subscribers, website visitors, impressions, clicks, rankings, conversions, appointments, customers, revenue, or return on advertising expenditure.
Search-engine and social-media platforms may change their rules, algorithms, features, approval standards, account requirements, and advertising policies without notice.
Athalyx Global does not guarantee a particular search-engine ranking, advertising position, cost per click, account approval, campaign approval, audience size, or platform availability.
The Client is responsible for confirming that its products, services, advertisements, offers, claims, testimonials, promotions, prices, and landing pages are accurate, lawful, and properly substantiated.
Advertising and media-spend charges paid to third-party platforms are separate from Athalyx Global’s professional fees unless expressly stated otherwise.
The Client represents that any lead list, customer list, subscriber list, prospect information, audience data, or contact information supplied to Athalyx Global was lawfully collected and may legally be used for the intended campaign.
The Client must not provide scraped, stolen, misleadingly obtained, unlawfully purchased, or unauthorized personal information.
Athalyx Global may refuse to use a contact list or data source that appears to create privacy, consent, deliverability, reputation, security, or legal risks.
Athalyx Global does not guarantee the accuracy, availability, interest, purchasing ability, identity, or responsiveness of leads generated through third-party platforms or marketing campaigns.
Services may depend on third-party platforms, software, cloud providers, security vendors, advertising systems, search engines, social networks, hosting companies, domain registrars, email providers, analytics providers, payment processors, and other independent services.
Your use of a third-party service is governed by that provider’s terms, privacy policies, acceptable-use policies, billing rules, and technical limitations.
Athalyx Global does not control and is not responsible for third-party platform decisions, including account suspension, advertisement rejection, content removal, service interruption, price changes, algorithm changes, access restrictions, data loss, or policy enforcement.
The Client is responsible for maintaining compliance with the terms and requirements of all third-party accounts used in connection with the services.
The Client agrees to pay all fees, taxes, third-party costs, expenses, and other amounts described in the applicable proposal, quotation, invoice, order, subscription plan, or service agreement.
Payments must be made using an approved payment method and within the payment period shown on the invoice or agreement.
Athalyx Global may require an advance payment, deposit, milestone payment, recurring payment, retainer, or full payment before beginning or continuing work.
Unless otherwise stated in writing, deposits and advance payments reserve project time and resources and may be non-refundable after work has started or resources have been allocated.
The Client is responsible for bank charges, transfer fees, payment-processing charges, currency-conversion charges, taxes, and other transaction costs unless otherwise agreed.
Failure to receive, open, or review an invoice does not eliminate the Client’s responsibility to pay an amount that is validly due.
Fees may not include sales tax, use tax, value-added tax, withholding tax, excise tax, or another governmental charge unless expressly stated.
The Client is responsible for applicable taxes, duties, levies, or government charges associated with the purchase or use of the services, excluding taxes imposed directly on Athalyx Global’s net income.
If Athalyx Global is legally required to collect a tax, the applicable amount may be added to the Client’s invoice.
If an invoice is not paid when due, Athalyx Global may pause work, withhold deliverables, restrict access, suspend support, disable nonessential services, or terminate the engagement after providing any notice required by the applicable agreement or law.
Overdue balances may be subject to a late fee or interest at the lower of the rate stated in the applicable agreement or the maximum rate permitted by law.
The Client may be responsible for reasonable costs incurred in collecting overdue amounts, including collection-agency fees, court costs, and attorneys’ fees where permitted by law.
Suspension for nonpayment may affect project schedules, service availability, security monitoring, campaign performance, hosting, subscriptions, maintenance, or other operations.
Athalyx Global is not responsible for losses arising from a permitted suspension caused by the Client’s failure to make payment.
Certain managed IT, cybersecurity monitoring, website maintenance, hosting, email monitoring, support, marketing, or consulting services may be offered on a recurring basis.
The applicable proposal, subscription page, invoice, or service agreement will identify the recurring fee, billing frequency, service period, renewal arrangement, and applicable cancellation requirements.
By enrolling in an automatically renewing service, the Client authorizes Athalyx Global or its payment provider to charge the approved payment method according to the disclosed billing schedule until the service is canceled or terminated.
The Client must provide accurate billing information and promptly update expired or invalid payment details.
Unless otherwise stated, recurring fees are billed in advance for the upcoming service period.
Cancellation of a recurring service applies prospectively and does not automatically entitle the Client to a refund for a service period that has already started.
The Client may request cancellation by sending written notice to contact@athalyxglobal.com or by using another cancellation method specified in the applicable agreement.
The cancellation request should identify the Client, the affected service, and the requested cancellation date.
Cancellation becomes effective according to the notice period, minimum term, renewal provision, or cancellation requirement stated in the applicable proposal, subscription, or service agreement.
If no separate cancellation period is stated, Athalyx Global may require reasonable written notice to close active services, transfer access, prepare deliverables, remove integrations, or protect systems.
The Client remains responsible for fees earned, work completed, resources committed, approved expenses, third-party costs, outstanding invoices, and services provided through the effective cancellation date.
Fees are non-refundable after the related service has been performed, project work has begun, resources have been reserved, a subscription period has started, a license has been purchased, or a third-party cost has been incurred, except where a refund is required by law or expressly provided in writing.
A request to cancel a project does not automatically create a right to a refund.
If a project is canceled before completion, Athalyx Global may calculate the amount due based on work performed, time spent, milestones completed, resources committed, expenses incurred, and third-party obligations.
Approved refunds will be returned through the original payment method when reasonably possible. Payment-processor charges, bank fees, transfer fees, currency-conversion charges, and non-refundable third-party costs may be deducted where permitted.
Nothing in this section limits a non-waivable refund, cancellation, or consumer right provided by applicable law.
Project schedules depend on timely communication, access, approvals, payments, content, feedback, and cooperation from the Client.
Athalyx Global is not responsible for delays caused by missing information, late approvals, changed requirements, third-party providers, customer personnel, technical dependencies, force majeure events, or matters outside our reasonable control.
If a project becomes inactive because the Client does not respond or provide required materials, Athalyx Global may place the project on hold.
Restarting an inactive project may require updated fees, revised timelines, resource availability, or a new statement of work.
If the Client remains unresponsive for an extended period, Athalyx Global may close the project and invoice the Client for work completed and costs incurred.
The Client must review deliverables within the review period stated in the applicable agreement or project communication.
If no specific review period is stated, the Client should report material errors or nonconformities within 10 business days after delivery.
A deliverable may be considered accepted when the Client approves it, publishes it, launches it, uses it commercially, requests the next project stage, makes a related milestone payment, or does not report a material issue within the applicable review period.
Athalyx Global will use reasonable efforts to correct a verified issue where the deliverable materially fails to match the agreed written scope.
Requests based on changed preferences, new instructions, additional functionality, revised business requirements, or matters outside the agreed scope may be treated as additional work.
The number and type of revisions included in a project will be described in the applicable proposal or statement of work.
Revisions must relate to the originally approved scope and should be submitted in a clear and consolidated manner.
Unused revision allowances have no cash value and do not create a credit for unrelated or future work.
Additional revisions may be billed separately.
Athalyx Global retains ownership of its pre-existing materials, processes, methods, systems, know-how, templates, frameworks, software tools, libraries, utilities, internal documentation, reusable code, techniques, concepts, and general skills.
No ownership of Athalyx Global’s pre-existing intellectual property is transferred unless expressly stated in a signed written agreement.
Athalyx Global may reuse general knowledge, experience, concepts, non-confidential techniques, processes, and reusable components developed or used while providing services, provided that we do not disclose the Client’s confidential information.
Ownership or licensing of final deliverables will be governed by the applicable proposal, statement of work, service agreement, or license terms.
Unless otherwise stated, transfer of ownership in eligible custom final deliverables occurs only after Athalyx Global has received full payment of all amounts related to the project.
Drafts, rejected concepts, preliminary materials, internal files, development tools, working files, unused designs, and unpaid deliverables remain the property of Athalyx Global unless otherwise agreed.
Third-party assets, open-source components, stock materials, fonts, plugins, themes, software, and licensed technologies remain subject to their respective license terms and are not transferred as exclusive Client property.
The Client retains ownership of content, logos, trademarks, documents, data, account information, and other materials supplied by the Client.
The Client grants Athalyx Global a limited license to access, copy, modify, host, process, transmit, display, and use those materials only as reasonably necessary to provide the requested services.
The Client represents that it has the rights and permissions required to provide and authorize the use of those materials.
Unless prohibited by a separate confidentiality agreement or written instruction, Athalyx Global may identify the Client as a customer and display publicly available, non-confidential portions of completed work in our portfolio, website, proposals, case studies, presentations, and promotional materials.
We will not intentionally disclose the Client’s confidential information, security credentials, private system details, customer databases, unpublished campaign data, or sensitive technical information for promotional purposes.
The Client may request reasonable restrictions on portfolio use by contacting contact@athalyxglobal.com.
If you provide suggestions, ideas, recommendations, reviews, or feedback concerning our services, you grant Athalyx Global permission to use that feedback for service improvement, business development, and operational purposes.
We will not publish your name, logo, testimonial, or identifying details as a public endorsement without appropriate authorization.
Each party may receive non-public business, technical, security, financial, operational, customer, or commercial information belonging to the other party.
The receiving party agrees to use confidential information only for purposes relating to the services and to protect it using reasonable care.
Confidential information does not include information that was lawfully known without restriction, becomes public without breach, is independently developed without using the confidential information, or is lawfully received from another source without a confidentiality obligation.
A party may disclose confidential information when required by law, court order, or lawful government request, provided that notice is given where legally permitted.
Additional confidentiality obligations may be established through a nondisclosure agreement, service agreement, data-processing agreement, or statement of work.
Our collection, use, disclosure, retention, and protection of personal information are described in the Athalyx Global Privacy Policy.
By using our website or services, you acknowledge that personal information may be processed according to our Privacy Policy and applicable service agreements.
When Athalyx Global processes personal information on behalf of a Client, the parties may enter into additional data-processing terms where required.
You may use our website and services only for lawful, authorized, and legitimate business or personal purposes.
You must not use our website, infrastructure, communications, accounts, systems, deliverables, or services to violate applicable law, infringe another person’s rights, interfere with services, damage systems, distribute malicious content, or facilitate unlawful activity.
You must not use Athalyx Global services for phishing, credential theft, identity theft, malware distribution, ransomware deployment, unauthorized security testing, unauthorized access, data theft, extortion, impersonation, spam, unlawful surveillance, fraudulent advertising, deceptive communications, or harassment.
You must not attempt to bypass authentication, access restrictions, rate limits, security controls, payment requirements, licensing restrictions, or technical protections.
You must not upload, distribute, request, or publish content that is unlawful, malicious, infringing, defamatory, deceptive, threatening, abusive, or designed to cause harm.
You must not misrepresent your identity, authority, affiliation, ownership, permissions, products, services, or business relationship with Athalyx Global.
Athalyx Global may investigate suspected violations and may preserve or disclose relevant information when reasonably necessary to protect security, enforce these Terms and Conditions, or comply with law.
Athalyx Global may suspend services when reasonably necessary to address nonpayment, security risks, unlawful activity, policy violations, unauthorized use, technical emergencies, threats to third parties, abusive conduct, or failure to provide required cooperation.
Where reasonably possible, we will provide notice and an opportunity to correct the issue before suspension.
Immediate suspension may occur when delay could create security, legal, operational, financial, or reputational harm.
The Client remains responsible for amounts accrued before and during a suspension where services, licenses, resources, infrastructure, or third-party costs continue.
Athalyx Global may terminate an engagement or service if the Client materially breaches an agreement, fails to pay amounts due, requests unlawful work, misuses the services, creates an unacceptable security risk, repeatedly fails to cooperate, abuses our personnel, or violates these Terms and Conditions.
We may also terminate a service when continued performance becomes technically impossible, legally prohibited, commercially impracticable, or dependent on an unavailable third-party service.
Termination does not eliminate payment obligations, intellectual-property restrictions, confidentiality duties, liability provisions, or other terms intended to survive termination.
Upon termination, the Client must pay all outstanding fees, approved expenses, committed third-party costs, and charges for work performed through the termination date.
Athalyx Global may discontinue access to services, tools, accounts, support, monitoring, hosting, reports, systems, or project resources after the effective termination date.
Where included in the agreement and all amounts have been paid, we may provide reasonable transition assistance, final deliverables, credential transfers, or data exports.
Transition work not included in the original scope may be charged separately.
The Client is responsible for downloading, transferring, or preserving its data and materials before access ends.
Athalyx Global provides technology, cybersecurity, design, development, marketing, email, and business-support services.
Unless expressly stated in a separately signed agreement, our services do not constitute legal, accounting, tax, insurance, financial, regulatory, medical, or compliance advice.
Templates, recommendations, policies, website content, security reports, and marketing guidance should be reviewed by qualified professionals where appropriate.
Athalyx Global will perform services using reasonable professional efforts consistent with the agreed scope.
We do not guarantee uninterrupted website availability, complete cybersecurity protection, complete data recovery, permanent removal of malware, guaranteed regulatory compliance, guaranteed email inbox placement, guaranteed search rankings, guaranteed advertising approval, or guaranteed business results.
Any performance estimate, timeline, projection, forecast, example, case study, or expected outcome is provided for planning purposes and is not a promise or guarantee.
To the maximum extent permitted by law, our website and services are provided on an “as is” and “as available” basis.
Athalyx Global disclaims all warranties not expressly stated in a signed written agreement, including implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, uninterrupted availability, accuracy, and error-free operation.
We do not warrant that our website, services, software, reports, recommendations, systems, or deliverables will meet every requirement, operate without interruption, be free from every error or vulnerability, or produce a particular commercial result.
Some jurisdictions do not permit the exclusion of certain warranties. In those jurisdictions, the exclusions apply only to the extent permitted by law.
To the maximum extent permitted by law, Athalyx Global and its owners, officers, employees, contractors, representatives, and service providers will not be liable for indirect, incidental, special, exemplary, punitive, or consequential damages.
This limitation includes loss of profits, revenue, business opportunities, customers, data, goodwill, reputation, anticipated savings, website traffic, email delivery, advertising performance, system availability, or business interruption.
To the maximum extent permitted by law, Athalyx Global’s total aggregate liability arising from a particular service, project, event, or claim will not exceed the amount actually paid to Athalyx Global for the affected service during the six months immediately preceding the event giving rise to the claim.
If the claim relates to a one-time project completed more than six months before the event, the maximum liability will not exceed the amount paid for the specific portion of the project directly giving rise to the claim.
These limitations apply regardless of whether the claim is based on contract, negligence, tort, strict liability, statute, misrepresentation, or another legal theory, and even if Athalyx Global was advised that damages were possible.
Nothing in these Terms and Conditions excludes or limits liability that cannot legally be excluded or limited.
To the extent permitted by law, the Client agrees to defend, indemnify, and hold harmless Athalyx Global and its owners, officers, employees, contractors, representatives, and service providers from claims, damages, losses, penalties, liabilities, judgments, costs, and reasonable attorneys’ fees arising from the Client’s unlawful conduct, breach of these Terms and Conditions, misuse of the services, or violation of another person’s rights.
This obligation includes claims arising from Client-provided content, contact lists, advertisements, products, services, instructions, credentials, data, intellectual property, unauthorized system access, privacy violations, spam, misleading statements, or unlawful campaigns.
Athalyx Global will provide reasonable notice of an indemnified claim and may participate in its defense.
Athalyx Global is not responsible for disputes between the Client and the Client’s customers, employees, contractors, vendors, website users, email recipients, advertising platforms, hosting providers, domain registrars, software providers, or other third parties.
The Client remains responsible for its products, services, employment practices, advertising claims, sales activities, customer relationships, data practices, and contractual obligations.
Athalyx Global will not be responsible for delay, interruption, or failure caused by events beyond our reasonable control.
Such events may include natural disasters, severe weather, fire, flood, earthquake, epidemic, pandemic, war, terrorism, civil unrest, labor disputes, utility failure, Internet failure, telecommunications failure, cloud outage, cyberattack, government action, sanctions, supply shortages, third-party platform failure, or widespread technical disruption.
Obligations affected by a force majeure event will be suspended for the duration of the event, and project schedules may be reasonably adjusted.
You consent to receive business communications, proposals, invoices, notices, project updates, service announcements, security alerts, and other records electronically.
Communications may be delivered by email, customer portal, project-management software, website notice, electronic signature platform, telephone, or another reasonable method.
You are responsible for maintaining accurate contact information and monitoring the email address associated with your account or project.
Electronic acceptances, approvals, signatures, and records may have the same effect as paper records to the extent permitted by law.
Where permitted, Athalyx Global may send information about services, company news, offers, educational materials, or other promotional communications.
You may unsubscribe from promotional emails through the unsubscribe method included in the communication or by contacting contact@athalyxglobal.com.
Opting out of promotional messages will not prevent necessary billing, project, security, account, contractual, or customer-support communications.
By consenting to receive SMS messages from Athalyx Global, you may receive service updates, account notifications, appointment reminders, support messages, and other communications you have requested. Messaging frequency may vary. Message and data rates may apply.
Wireless carriers are not liable for delayed or undelivered messages.
To opt out at any time, text STOP. For assistance, text HELP or visit https://athalyxglobal.com. Please review our Privacy Policy and these Terms and Conditions for additional information.
We may modify, update, restrict, suspend, or discontinue any portion of our public website without notice.
We do not guarantee that the website will always be available, error-free, current, secure, or compatible with every device and browser.
We may temporarily restrict access for maintenance, updates, security, technical issues, or business reasons.
Information on our public website is provided for general informational and marketing purposes.
Website content does not constitute a binding offer, guarantee, professional opinion, or commitment unless incorporated into a written agreement.
We may update website descriptions, pricing, availability, features, claims, examples, and other content at any time.
Although we seek to provide accurate information, we do not warrant that every website statement is complete, current, or free from typographical or technical errors.
Our website may include links to websites, tools, software, social networks, resources, or services operated by third parties.
These links are provided for convenience and do not automatically constitute endorsement, sponsorship, or approval.
Athalyx Global is not responsible for third-party website content, availability, security, privacy practices, products, services, or transactions.
Before filing a formal legal claim, you agree to contact Athalyx Global at contact@athalyxglobal.com and provide a reasonable opportunity to investigate and resolve the issue.
Your notice should describe the dispute, identify the affected service or transaction, provide relevant supporting information, and state the requested resolution.
Both parties agree to attempt in good faith to resolve the dispute through direct communication before pursuing formal proceedings, except where immediate legal relief is reasonably necessary.
These Terms and Conditions and any dispute relating to our website or services will be governed by the applicable laws of the United States and the laws of the State of Wyoming, without regard to conflict-of-law principles.
Mandatory consumer-protection rights that cannot legally be waived will continue to apply.
Unless a separate signed agreement states otherwise, legal proceedings relating to these Terms and Conditions or the services must be brought in a court of competent jurisdiction located in the state or federal courts located in Wyoming.
Each party consents to the personal jurisdiction of those courts, except where applicable law requires another forum.
To the extent permitted by law, a claim relating to our services must be brought within one year after the event giving rise to the claim occurred or was reasonably discoverable.
This section does not shorten a limitation period that applicable law prohibits the parties from modifying.
If any provision of these Terms and Conditions is held to be invalid, unlawful, or unenforceable, that provision will be modified to the minimum extent necessary to make it enforceable or removed if modification is not possible.
The remaining provisions will continue in full force and effect.
A failure or delay by Athalyx Global in enforcing a right or provision does not waive that right or provision.
A waiver is effective only when it is clearly stated in writing by an authorized representative of Athalyx Global.
You may not assign or transfer your rights or obligations under these Terms and Conditions without prior written consent from Athalyx Global.
Athalyx Global may assign these Terms and Conditions or an applicable agreement in connection with a merger, acquisition, restructuring, financing, sale of assets, affiliate arrangement, or transfer of business operations.
Athalyx Global and the Client are independent contracting parties.
Nothing in these Terms and Conditions creates an employment relationship, partnership, agency, franchise, fiduciary relationship, or joint venture between the parties.
Neither party may make a commitment or representation on behalf of the other unless expressly authorized in writing.
These Terms and Conditions are intended for the benefit of Athalyx Global and the Client.
Except where expressly stated, no other person or entity receives a right or remedy under these Terms and Conditions.
These Terms and Conditions, together with our Privacy Policy and any accepted proposal, statement of work, order form, invoice, subscription terms, service agreement, data-processing agreement, or other incorporated document, constitute the agreement between Athalyx Global and the Client regarding the applicable services.
They replace prior discussions, communications, representations, proposals, or understandings concerning the same subject matter, except where a signed agreement states otherwise.
If there is a conflict between contractual documents, a separately signed service agreement will take priority, followed by the applicable statement of work or order form, followed by the applicable proposal, followed by these Terms and Conditions, unless the documents expressly provide a different order.
Payment obligations, confidentiality obligations, intellectual-property provisions, disclaimers, limitations of liability, indemnification obligations, dispute provisions, and other terms that by their nature should continue will survive expiration or termination.
Athalyx Global may update these Terms and Conditions to reflect changes in our services, technology, business operations, legal requirements, billing practices, or security procedures.
When these Terms and Conditions are updated, the “Last Updated” date displayed at the beginning will be revised.
Material changes may be communicated through our website, by email, through a customer account, or through another appropriate method.
Changes will apply prospectively from the effective date unless applicable law permits or requires another treatment.
Your continued use of the website or services after updated Terms and Conditions become effective constitutes acceptance of the updated terms to the extent permitted by law.
Questions, notices, complaints, cancellation requests, and other communications concerning these Terms and Conditions may be sent using the following information.
Business Name: Athalyx Global
Location: 30 N Gould St Ste. N, Sheridan, WY 82801, USA
Website: https://athalyxglobal.com
Email: contact@athalyxglobal.com
Email Subject: Terms and Conditions Inquiry
When contacting us, please include your full name, company name, affected service or project, invoice or account reference if applicable, and a clear explanation of your request.